Distance Learning

Getting Started!

Welcome to Distance Learning at Sampson Community College. Here at SCC we offer a variety of online courses and certificates. Faculty and Staff at SCC are here to assist you with your education and provide you with the ability to maintain your daily life and obtain your degree at your own pace.

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SCC TECHNOLOGY SUPPORT

SCC Technology Support is located in Kitchin Building, behind the Library Room 120, and provides assistance services such as: 

24/7 Helpdesk Support

Blackboard 24/7 Helpdesk (Moodle Only)
User Support Phone Number: 1-910-900-4309 

Common LMS Issues 

Faculty/Staff

  • Directions On How To Login
  • Assessments/Tests/Surveys
  • Assignments
  • Audio/Video
  • Calendar
  • Content/File Attachment
  • Navigating Course Links
  • Using Forums 

Students

  • Directions On How To Login
  • Unable to Connect to the LMS site
  • Assessments/Tests/Surveys
  • Assignments
  • Content/File Attachment
  • Navigating Course Links
  • Participating in a Forum
  • LMS Outage/Error Messages 

ON-SITE ASSISTANCE

Visit SCC Technology Support for assistance during normal business hours. 

  • Kitchin Building –Academic Success Center or room 120 
  • Monday-Thursday 8:00 a.m.  – 5:00 p.m. and Friday 8:00 a.m. – 12:00 noon 
  • Email: dlhelpdesk@sampsoncc.edu
  • Phone: (910) 900-4309 

CONTACT INFORMATION

Assistance is available during normal business hours, by e-mail or phone.  

FOR MORE INFORMATION CONTACT: 

24/7 Assistance, chat, or create a case via email  

Important Information for Students

New Users

To access your accounts, you will need to discover your User ID (also referred to as your SCC username) in WebAdvisor. It is important for new users to begin the account set up in WebAdvisor. Returning students who cannot gain access due to a forgotten username or password should visit the SCC Student, Faculty, and Staff Password Reset Portal.

Logging into your SCC Account

Watch the video below for steps on creating your SCC account and logging in, or follow the steps below.

Moodle Homepage

Moodle Orientation

For an in-depth Moodle orientation, log into Moodle and work through the SCC Moodle 101- Optional but recommended training course.

Questions or Concerns about your course?

All Moodle courses are available on the first day of class at 8:00 a.m. Please contact Distance Learning if you are having issues with logging in or accessing your courses. If you have questions or concerns about your course in Moodle, email your instructor. Their email address is located in the course syllabus and in the Instructor block on your Moodle course page.

Need to Check Final Grades?

  • Log into AVISO
  • Enter your SCC Email address and password
  • Click Courses

Resources

Distance learning students have access to several resources, including Microsoft Office 365 for free and free public Wi-Fi hotspots located on Sampson Community College’s campus.

Frequent Issues (Solved)

I don't know my SCC Student ID.

Call or e-mail SCC Technology Support at (910) 900-4309 and provide your first name and last name, and the last four digits of your 7-digit Colleague identification number. 

I cannot login to Moodle.

Sampson Community Colleges uses Microsoft Azure Single Sign-On. When logging into Moodle for the first time you will need to use your Date of Birth. 

Example: Jane Student, DOB: 12/18/1985, ID: 0123456 Current password would be: bd121885 

The SCC website is not working.

To log into Moodle: MyApps.microsoft.com 

To log into Office 365: https://www.office.com/ 

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