Help Desk

An electronic mail HELP DESK is available if you are having problems with Blackboard.   The HELP DESK will be open on Monday through Friday from 8:00 a.m. until 4:00 p.m.  Please allow a maximum time limit of two hours for a response.  You may ask a question at any other time but need to allow for a maximum time limit of 24 hours for a response.

Please provide the following information when asking for Blackboard assistance:

• State your question in a very detailed and specific manner.
• Provide your name.
• Provide your electronic mail address.
• Provide your course number and instructor's name.

To access the HELP DESK click the link below:

HELP DESK

or

E-mail: bbhelpdesk@sampsoncc.edu